Last Updated: July 19, 2026

Welcome to Daily Frozen Food. These Terms & Conditions govern your use of our website, products, and services. By accessing our website or placing an order with Daily Frozen Food, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please refrain from using our website or services.

Eligibility

By using our services, you confirm that:

  • You are at least 18 years of age.
  • You have the legal authority to enter into binding agreements.
  • The information provided by you is accurate and complete.

Products & Services

Daily Frozen Food offers a range of frozen food products, including but not limited to:

  • Veg & Non-Veg Momos
  • Spring Rolls
  • French Fries
  • Nuggets
  • Kebabs
  • Ready-to-Cook Products
  • Ready-to-Fry Products
  • Other frozen snacks and appetizers

All products are subject to availability. We reserve the right to modify, discontinue, or limit the sale of any product at any time without prior notice.

Orders & Acceptance

  • All orders are subject to confirmation and acceptance by Daily Frozen Food.
  • We reserve the right to refuse or cancel any order at our sole discretion.
  • Customers are responsible for providing accurate delivery and contact information.
  • Once an order is confirmed, changes may not be possible depending on the order status.

Pricing & Payments

  • All prices are listed in Indian Rupees (INR).
  • Prices are subject to change without prior notice.
  • Payments must be completed through approved payment methods before order processing.
  • Applicable taxes, delivery charges, and other fees may be added during checkout where applicable.

Delivery

  • We provide delivery services across Kolkata and selected locations in West Bengal.
  • Delivery timelines are estimates and may vary due to traffic, weather conditions, or third-party logistics delays.
  • Daily Frozen Food is not liable for delays caused by Porter, Rapido, or other delivery partners.
  • Customers must ensure that someone is available to receive the order at the specified address.

Product Handling & Storage

Frozen food products require proper storage and handling. Customers agree to:

  • Store products at the recommended temperature immediately upon receipt.
  • Follow all preparation and cooking instructions.
  • Inspect products upon delivery and notify us promptly of any issues.

Daily Frozen Food shall not be held responsible for product quality issues resulting from improper storage or handling after delivery.

Returns & Refunds

Returns and refunds are governed by our Refund & Cancellation Policy. Due to the perishable nature of frozen food products, certain items may not be eligible for return or exchange.

Intellectual Property

All content available on this website, including text, logos, graphics, images, product descriptions, and branding materials, is the exclusive property of Daily Frozen Food unless otherwise stated.

Unauthorized reproduction, distribution, or commercial use of any content is strictly prohibited without prior written consent.

Limitation of Liability

To the maximum extent permitted by law, Daily Frozen Food shall not be liable for:

  • Any indirect, incidental, or consequential damages.
  • Losses arising from delivery delays.
  • Product misuse or improper storage by customers.
  • Temporary website interruptions or technical issues.
  • Actions or omissions of third-party service providers.

Our total liability, if any, shall not exceed the amount paid by the customer for the applicable order.

Third-Party Services

Our website may integrate with third-party services, including payment gateways, analytics tools, logistics providers, and social media platforms. Daily Frozen Food does not assume responsibility for the practices, policies, or performance of such third parties.

User Conduct

Users agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with website functionality or security.
  • Upload or transmit malicious software or harmful code.
  • Misrepresent their identity or provide false information.

Violation of these terms may result in suspension or termination of access to our services.

Indemnification

You agree to indemnify and hold harmless Daily Frozen Food, its owners, employees, partners, and affiliates from any claims, liabilities, damages, costs, or expenses arising from your use of our services or violation of these Terms & Conditions.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal.

Changes to These Terms

Daily Frozen Food reserves the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page with a revised “Last Updated” date.

Contact Us

For any questions regarding these Terms & Conditions, please contact us:

Daily Frozen Food (DFF)
39, Sisir Bagan Rd, Indrajit Pally, Behala, Kolkata, West Bengal 700034
Email: info@dailyfrozenfood.in
Phone: +91 89817 06283

By continuing to use our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.